Don't just LOOK.......   come try them ON

Contact us:

736 Sansom Street
Philadelphia, PA 19106

Returns & Exchanges Genesis Watches & Jewelry

Refund Policy

To ensure your complete satisfaction, you may return your purchase within 15 days and receive a full refund. This excludes special orders or custom purchases.  Genesis Watches and Jewelry's full mission is to make sure you are completely satisfied with your purchase.

    30 Day Exchange Policy
    Within 3 days of the purchase date you may for any reason, exchange your purchase for another item of equal or more value. 
    Have a question?
    You may contact customer service in the USA - Monday - Friday from 10:00am to 6:00pm EST
    by calling 1-267-239-237 
    You can also send us an email message at and we will get back to you within 2 business days.

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Genesis Jewelry not affiliated with Rolex, S.A., Cartier, Breitling, Omega, Patek Philippe or any other manufacture.
All brand names and trademarks are the property of their respective owners and holders
Rolex is a registered trademark of Rolex Watch U.S.A., Inc

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